Gartner’s Top Tech Trends for 2021

Internet of Behaviors 
The Internet of Behaviors (IoB) captures the trail of data that peoples' lives leave behind from a variety of sources; information can be used by public or private entities to influence behavior. 

Since people are almost always connected one way or another, they leave a trail of data adding insight into their various activities, like shopping, driving and visiting places.

Total experience
Total experience combines traditionally siloed disciplines like the experience of customers, employees and users to create a better overall experience for everyone. 

Privacy-enhancing computation 
Privacy-enhancing computation comprises three types of technologies to enable secure data processing and data analytics. The first provides a trusted environment in which sensitive data can be processed or analyzed. The second performs processing and analytics in a decentralized manner. It includes federated machine learning and privacy-aware machine learning.The third transforms data and algorithms before processing or analytics. It includes differential privacy, homomorphic encryption, secure multiparty computation, zero-knowledge proofs, private set intersection and private information retrieval. Homomorphic encryption (HE) is a cryptographic method that enables third parties to process encrypted data and return an encrypted result to the data owner, while providing no knowledge about the data or the results. 

Distributed cloud 
Distributed cloud provides public cloud options to different physical locations. Essentially, the public cloud company maintains, operates and evolves the services, but physically executes at the point of need.  

Anywhere operations
Anywhere operations refers to an IT operating model designed to support customers everywhere, enable employees everywhere and manage the deployment of business services across distributed infrastructure. The model for anywhere operations is “digital first, remote first.” 

Cybersecurity mesh 
The cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. COVID-19 has accelerated then trend of distributed assets. The cybersecurity mesh enables any person or thing to securely access and use any digital asset, no matter where either is located. 

Intelligent composable business 
Recovering from the major disruption of COVID-19, leaders must design an architecture that, improves access to information, augments that information with new insights, and can change and respond more quickly as decisions are made. 

AI engineering 
AI engineering strategy will facilitate the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments. Without AI engineering, most organizations will fail to move AI projects beyond proofs of concept and prototypes to full-scale production. 

Hyperautomation is a process in which businesses automate as many business and IT processes as possible using tools like AI, machine learning, event-driven software, robotic process automation, and other types of decision process and task automation tools. This process has been greatly accelerated by Covid 19.

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